Unit Manager, Digital Banking for Customer Acquisition - 01 post. 540

Job Type Full Time
Job Function Marketing-Digital
Position Level Manager
Year of Experience 2- 5 years
Qualification Bachelor's Degree
Preferred Gender Any Gender
Age 18 - 50 year old
Working Day 5-day work/week
Working Hour Office Hour
Location Phnom Penh
Contract Duration
Posted Date 07 May 2024
Salary Offered

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Unit Manager of Digital Banking for Customer Acquisition position is mainly responsible for driving digital product/service adoption rate through work with sales and marketing teams. He/she is also responsible for collecting customer feedbacks and related issues from the field and share to related team for improvement.

Duties and Responsibilities
- Work with sales and marketing teams to plan sales target and campaigns and provide necessary support to drive growth of mobile and internet banking users and transactions.
- Be proactive in initiating data and market insight driven marketing campaigns and promotions to marketing team and monitor the performance.
- Assist to create and maintain digital banking penetration, brand awareness and unique positioning in the market.
- Conduct online and offline market and competition research (market information, competitor move, customer and staff experience feedback, product challenges) to enhance features of mobile/internet banking channel as well as partnership opportunities.
- Acquire digital partners to build customer ecosystem and initiate value proposition to digital product management team for next action.
- Assist in preparing the necessary material and take a lead to provide on-site training/refreshment to branches on existing/new digital products/services when required.
- Perform other tasks as assigned by supervisor.
- Bachelor degree in Sales, Marketing, Business or equivalent degree is required.
- At least 03 years experience in mobile and internet banking product acquisition planning and implementation at banks and/or MFIs.
- Good sales and marketing skills, using data for marketing program and campaign design.
- Good time management skills and ability to multi-task.
- Good integrity, positive attitude, helpful, high commitment, competence and motivation.
- Influencing and negotiation skills is a plus.
- Be available to travel to rural areas.
- Able to work independently, organized, creative and attentive to details.
- Be able to communicate in English language and good presentation/training skill.
- Good proficiency in MS. Office including MS. Excel, MS. PowerPoint and email.

How to Apply:
Interest Candidates, please prepare the document and submit to any channels of Hattha Bank as follow:
* Document Requires:
- Curriculum Vitae (CV) with photo (4*6)
- Education Degree (certified by municipal or provincial)
- Personal Identifications (ID Card, Family book, Certificate of birth)
- Other training course certificates, if any.
Company Name Hattha Bank Plc
Industry Banking-Finance-Investment
Location building#606/St.271/Sansam Kosal 3 village/Boeng Tumpun 1 Sangkat/Mean Chey Khan/Phnom Penh Capital,Phnom Penh
Contact Person Mr. Somret Ret
Contact Number 069222800
Contact Email career@hatthabank.com
Hattha Bank Plc
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